03NumberShop
Major changes came in to force last week that stand to affect thousands of UK businesses, yet according to a survey by global law firm Eversheds, two thirds of UK business leaders are unaware of the changes and over a third are unsure of what impact the changes will have on their business. The EU…
read moreConsumer Minister Jo Swinson has confirmed plans today to ban the use of 084 and 087 numbers for customer service and complaints lines. Following consultations earlier in the year, the government have said they will no longer allow premium rate, 084 or 087 numbers to be used by airlines, train operators and major high street…
read moreIn a statement released today, Ofcom has announced new rules to enforce the provision of more mobile friendly communications. The telecoms regulator has announced that it will ‘actively encourage’ the use of 03 numbers as a non-geographic alternative to expensive 084 numbers.
read morePhone numbers used by Government departments have come under fire recently as they have been found to be costing the public millions to call. Over £56 million has been paid by the public on calls to various departments who are using high-cost phone numbers, which can cost up to 41 pence per minute. Around 61…
read moreBusinesses across the UK are risking millions of pounds by continuing to use non mobile friendly phone numbers, warns a leading business telecoms company. With mobile transaction volumes set to reach the 30bn mark in 2014, according to a report from RBS and Capgemini, businesses using higher-rate numbers for sales and after sales services are…
read moreUK consumers are set to save millions of pounds as the mobile-friendly 03 number range gains popularity amongst businesses. In total, figures show that over £1.3billion is spent every year on calls made to 08 numbers, which is set to be dramatically slashed as more and more businesses cater to the demands from consumers for…
read moreConsumer website PleasePress1.com has launched the UK’s first ‘phone rage index’ which reveals the ten most annoying customer services phone systems in the country. From the 600 services that are operated by companies across the UK, it was found that the undisputed winner was the taxman.
read moreYoung people are more willing to pay for online news than any other age group according to the latest major study of internet habits. Eleven thousand internet users from nine countries were surveyed, finding that 25 to 34 year olds were twice as likely to pay for access to digital news than older readers. The study,…
read moreHM Revenue and Customs are moving all of their helplines which are currently on the 0845 number range to the 0300 range. This migration was started in April of this year and has recently seen another surge of helplines moving over to the more consumer friendly number range. HMRC announced their plans to migrate to…
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