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    Monthly Archives :

    January 2014

    Department of Work and Pensions to introduce 0345 numbers

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    Another victory has been announced for 03 numbers today as the one of the biggest Government departments has said it will move over to the mobile-friendly number range. From March, the Department of Work and Pensions will begin to provide 0345 numbers alongside their 0845 numbers, so that callers will never be charged at more…

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    Choosing the right phone number for your business

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      Towards the end of 2013, the murky fog surrounding non-geographic numbers and their charging mechanisms began to dissipate as Ofcom and the Government both announced changes to the way they are to be governed and controlled. In their draft work programme for 2014, which was released in December, Ofcom said they plan to ‘protect…

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    Government departments warned against using 0845 and 0870 numbers

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    The Cabinet Office has issued new warnings to government departments to stop using 0845 and 0870 numbers as their main point of telephone contact. In the new guidelines, it is stated that ‘it is inappropriate for callers to pay substantial charges’ when consumers need to contact important government services. A recent survey carried out by…

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