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0845 numbers

A graphic from 03NumberShop explaining to the public the benefits for a charity of using 03 numbers.

Why Should Charities Use 03 Numbers?

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Many networks in the UK provide the ability to get an 03 number, but what benefits do organisations get from using this number range? The 03 number range was introduced by Ofcom, the British telecommunications regulator in 2007 for organisations that required a national number but didn’t want to incur a charge to customers or…

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Why Are charities paying for 0300 numbers?

Why Are Charities Paying For 0300 Numbers?

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The Cost Of 0300 charity numbers? The 0300 number range is reserved exclusively for charities, not-for-profits & public bodies. The cost for calling this number is placed on the caller, not the receiver. This makes them a memorable and low-cost number range for organisations to take inbound calls to. The number range is free to…

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Another council comes under fire for the use of higher rate numbers

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Rochdale Council is the latest in a line of organisations that have come under fire for their use of higher rate numbers for some of their services and departments. The council is currently providing 0845 numbers for their environmental management, environmental health, street lighting, highways and engineering, library services, regeneration, planning and regulation, job vacancies,…

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Floodline offers cheaper calls with an 0345 number

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Victims of the recent floodings have had some good news today after a cheaper helpline number has been released. The Environment Agency has come under fire recently because of their use of an 0845 number for the support line provided to those who have been affected by the recent floods, with Prime Minister David Cameron…

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Department of Work and Pensions to introduce 0345 numbers

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Another victory has been announced for 03 numbers today as the one of the biggest Government departments has said it will move over to the mobile-friendly number range. From March, the Department of Work and Pensions will begin to provide 0345 numbers alongside their 0845 numbers, so that callers will never be charged at more…

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Government departments warned against using 0845 and 0870 numbers

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The Cabinet Office has issued new warnings to government departments to stop using 0845 and 0870 numbers as their main point of telephone contact. In the new guidelines, it is stated that ‘it is inappropriate for callers to pay substantial charges’ when consumers need to contact important government services. A recent survey carried out by…

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