Government departments warned against using 0845 and 0870 numbers
admin admin https://secure.gravatar.com/avatar/29cd4e431d7d8bed289a5459bc71aa4a?s=96&d=mm&r=gThe Cabinet Office has issued new warnings to government departments to stop using 0845 and 0870 numbers as their main point of telephone contact. In the new guidelines, it is stated that ‘it is inappropriate for callers to pay substantial charges’ when consumers need to contact important government services. A recent survey carried out by…
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